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| 001 | 12654306 | ||
| 003 | Ke-BoTe | ||
| 005 | 20231006151159.0 | ||
| 008 | 020124s2002 nyua b 001 0 eng | ||
| 010 | _a 2002001129 | ||
| 020 | _a0071401946 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 042 | _apcc | ||
| 050 | 0 | 0 |
_aBF637.C45 _b.C78 2002 |
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_a153.6 _221 |
| 245 | 0 | 0 |
_aCrucial conversations : _btools for talking when stakes are high / _cKerry Patterson ... [et al.]. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc2002. |
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| 300 |
_axv, 240 p. : _bill. ; _c23 cm. |
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| 504 | _aIncludes bibliographical references (p. 229) and index. | ||
| 650 | 0 |
_aInterpersonal communication. _9123 |
|
| 650 | 0 |
_aInterpersonal relations. _918 |
|
| 700 | 1 |
_aPatterson, Kerry, _d1946- _99016 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/mh041/2002001129.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/mh021/2002001129.html |
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