TY - BOOK AU - Borkowski,Nancy TI - Organizational behavior in health care SN - 0763747688 (pbk.) AV - RA971.35 .B67 2005 U1 - 362.11/0683 22 PY - 2005/// CY - Sudbury, Mass. PB - Jones and Bartlett Publishers KW - Health facilities KW - Personnel management KW - Health services administration KW - Organizational behavior KW - Psychology, Industrial KW - Health Services Administration KW - Group Processes KW - Health Personnel KW - psychology KW - Personnel Management N1 - Includes bibliographical references; Overview and history of organizational behavior -- Today's health services organizations and workforce diversity -- Perceptions and attitudes of individuals -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Power and influence -- Behavioral theories of leadership -- Contingency theories of leadership -- Charismatic and transformational leadership -- Stress and conflict -- Conflict management and negotiation skills -- Overview of group dynamics -- Working with groups -- Teams and team building -- Overview of organizational development and transformation -- Resistance and change management UR - http://www.loc.gov/catdir/toc/ecip054/2004029260.html ER -