Borkowski, Nancy. <br/><br/>
Organizational behavior in health care / 
Nancy Borkowski. 
 - Sudbury, Mass. :  Jones and Bartlett Publishers,  c2005. 
 - p. ;  cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Overview and history of organizational behavior -- Today's health services organizations and workforce diversity -- Perceptions and attitudes of individuals -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Power and influence -- Behavioral theories of leadership -- Contingency theories of leadership -- Charismatic and transformational leadership -- Stress and conflict -- Conflict management and negotiation skills -- Overview of group dynamics -- Working with groups -- Teams and team building -- Overview of organizational development and transformation -- Resistance and change management. 
<br/><br/><label>ISBN: </label>0763747688 (pbk.) 
<br/><br/><label>LCCN: </label>2004029260 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health facilities--Personnel management.<br/>Health services administration.<br/>Organizational behavior.<br/>Psychology, Industrial.<br/>Health Services Administration.<br/>Group Processes.<br/>Health Personnel--psychology.<br/>Personnel Management.
<br/><br/><label>LC Class. No.: </label>RA971.35  / .B67 2005 
<br/><br/><label>Dewey Class. No.: </label>362.11/0683 
<br/><br/><label>National Library of Medicine Call No.: </label>W 84  / B734o 2005